Archive for April, 2010

roaming profiles corruption

// April 29th, 2010 // No Comments » // Active Directory, Windows XP

Some of the newer software out can cause handles to remain open during the logoff event. Smarttech smartboards come with a program called Notebook which is notorious for locking directories. Disabling the following services can fix alot of roaming profile issues. Adding DelProf.exe to your logoff script in Active Directory is also a nice addition to keep roaming profiles working correctly.

Windows Search Service and WebClient Service (webdav)

can’t change ie8 default search provider

// April 15th, 2010 // 4 Comments » // Internet Explorer

IE8 in some situation disallows changing the default search provider. This can happen on workgroups and domains even if the “restrict changing search provider” gpo is not configured.

  • Make sure IE 8 is closed then navigate to registry key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
  • Add a new “Expandable String value” inside the above mentioned key with a value name of “AppData” and a value data of “%USERPROFILE%\Application Data”.
  • Reopen IE 8 and see if you still get the error message.
  1. e sure IE 8 is closed then navigate to registry key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
  2. Add a new “Expandable String value” inside the above mentioned key with a value name of “AppData” and a value data of “%USERPROFILE%\Application Data”.
  3. Reopen IE 8 and see if you still get the error message.

KnowledgeTree Dropbox

// April 15th, 2010 // No Comments » // Web Applications

ISSUE:

In certain environments, after an upgrade to KnowledgeTree 3.6.x, an issue with permissions on the “var” directory and sub directories results in the following exception error:
<ErrorReport Project=”BaobabClient”> <UserReport Short=”Exception found [mkdir() [<a href=’function.mkdir’>function.mkdir</a>]: Permission denied].”>

This also applies to a problem while uploading a document when the message “Initializing, please wait …” appears at the “Metadata Capture” screen and  the permission denied message when connecting Dropbox to your KT url.

To resolve this issue, check the following:

1. The user running the apache server should have correct permissions on the following folder and sub folders: <KnowledgeTree Directory>\var

2. Navigate to DMS Administration > System Configuration > General Settings > Urls > Var Directory and check that the path to the var directory is pointing correctly at your <KnowledgeTree Directory>/var folder

The above steps should resolve this issue on Windows and most Linux installs. For Linux users still encountering a problem, continue to Step 3.

3. Check that the following directory exists: <KnowledgeTree Directory>/var/proxies/nobody

If not, run the following commands from the terminal in order to create and set permissions for this directory:
mkdir <Path to KnowledgeTree directory>/var/proxies/nobody
chown nobody <Path to KnowledgeTree directory>/var/proxies/nobody

Activate/WGA fix for Windows XP

// April 14th, 2010 // No Comments » // Active Directory

  • Open regedit
  • Find HKEY Local\SOFTWARE\Microsoft\Windows NT\CurrentVersion\WPAEvents
  • Find the string OOBETimer
  • Double click and change the value to this one: FF D5 71 D6 8B 6A 8D 6F D5 33 93 FD
  • Right click on WPAEvents and choose permissions
  • Change “system” and check deny all
  • Restart Your PC